When your commercial or industrial refrigeration system fails unexpectedly, a fast and reliable response is essential. A refrigeration breakdown can quickly lead to stock loss, food safety concerns, disruption to service and significant costs for your business. At Ref-Sol, our 24-hour reactive refrigeration service is designed to provide rapid fault diagnosis, expert repairs and dependable support when you need it most. Our experienced engineering team is available to help minimise downtime and get your business-critical refrigeration equipment back to full working order as quickly and safely as possible.
From ice machines and undercounter refrigeration to large walk-in cold rooms and commercial freezer systems, our engineers have the knowledge and experience to work across a wide range of refrigeration equipment and applications. Whether you’re dealing with a complete breakdown, inconsistent temperatures, a refrigerant issue or poor cooling performance, our team can identify the problem and recommend the most effective solution.
From individual commercial refrigeration units to larger, more complex refrigeration systems, Ref-Sol can provide professional installation solutions tailored to your business requirements.
We work across the hospital and medical facilities, hospitality, retail, foodservice and commercial sectors, supplying and installing refrigeration equipment designed to meet the demands of busy working environments.
Our team can assist with the installation of a wide range of equipment, including commercial refrigerators, freezers, bottle coolers, ice machines, display refrigeration, preparation counters and walk-in cold rooms.
We ensure equipment is installed correctly and efficiently, helping you achieve reliable performance from day one.
Unexpected refrigeration breakdowns can have a serious impact on your business. From spoiled stock to interrupted service, every minute matters when your essential cooling equipment fails.
Our reactive refrigeration engineers provide a fast-response service, carrying out comprehensive fault finding and repairs to minimise disruption wherever possible.
We work to diagnose the issue efficiently and restore your refrigeration equipment as quickly as possible, using quality replacement components and proven repair methods.
Common refrigeration faults we can assist with include:
• Refrigeration equipment not cooling
• Excessive or inconsistent temperatures
• Refrigerant leaks
• Compressor failures
• Condenser and evaporator faults
• Fan motor failures
• Electrical faults
• Thermostat and temperature control issues
• Ice build-up
• Blocked or faulty condensate drains
• Poor airflow
• High and low pressure faults
• Equipment failing to start
• Unusual noises or excessive vibration
• Cold room temperature problems
• Ice machine production faults
Preventative maintenance is one of the most effective ways to reduce unexpected refrigeration breakdowns and protect your business from avoidable disruption.
Ref-Sol’s Planned Preventative Maintenance (PPM) programmes are tailored to your equipment, operating environment and business requirements. Regular maintenance helps our engineers identify potential faults before they develop into costly breakdowns, while keeping your equipment operating efficiently and reliably.
A well-maintained refrigeration system can also reduce unnecessary energy consumption, extend equipment lifespan and maintain consistent operating temperatures.
Our refrigeration maintenance visits can include:
• Full refrigeration system inspection
• F Gas leak testing and compliance
• Temperature and performance checks
• Refrigerant pressure tests
• Electrical safety testing
• Condenser and evaporator inspection
• Coil cleaning
• Fan and motor inspection
• Filter inspection and cleaning
• Condensate drain inspection
• Door seal and gasket checks
• Thermostat and controller checks
• Defrost system inspection
• Refrigeration performance testing
• Identification of potential faults
• Detailed service reports and recommendations
Regular maintenance is particularly important for business-critical refrigeration, where an unexpected failure could result in significant stock loss or disruption to daily operations.
Routine refrigeration servicing helps keep your equipment operating efficiently and consistently.
Our engineers thoroughly inspect, clean and test refrigeration systems to identify signs of wear, potential faults and performance issues. Addressing smaller problems early can help prevent them from developing into major breakdowns.
Regular servicing can help maintain temperature consistency, improve equipment efficiency, reduce unnecessary strain on components and extend the working life of your refrigeration equipment.
Whether you operate a restaurant, pub, hotel, café, supermarket, food manufacturer or other commercial premises, reliable refrigeration is essential to your day-to-day operation.
For businesses that rely on large-scale chilled or frozen storage, a walk-in cold room or freezer breakdown can have a major impact.
Our engineers have experience working with large commercial refrigeration systems and walk-in cold rooms, providing reactive support, servicing and maintenance to help keep these essential environments operating reliably.
We understand that temperature control is critical when storing food, ingredients and other temperature-sensitive products. Our team works quickly to identify refrigeration faults and minimise the risk of unnecessary disruption or stock loss.
Ice machines are essential equipment for many hospitality businesses, particularly pubs, bars, restaurants, hotels, cafés and leisure venues.
A failed ice machine during a busy service can quickly become a problem. Ref-Sol provides reactive support and maintenance for commercial ice-making equipment, helping businesses maintain reliable ice production when demand is high.
Regular maintenance can also help keep ice machines operating efficiently and hygienically while reducing the risk of unexpected breakdowns.
Our experienced engineers can service, maintain and repair a wide range of commercial refrigeration equipment, including:
• Commercial refrigerators
• Commercial freezers
• Walk-in cold rooms
• Walk-in freezers
• Undercounter refrigerators
• Undercounter freezers
• Counter refrigeration
• Preparation counters
• Bottle coolers
• Back bar coolers
• Multideck refrigerators and freezers
• Display refrigeration
• Chest freezers
• Ice machines
• Blast chillers and freezers
• Specialist refrigeration systems
• Food and catering refrigeration
• Retail refrigeration
• 24-hour emergency refrigeration service
• Nationwide coverage
• Over 60 employees across the UK
• Experienced and highly trained refrigeration engineers
• Reactive emergency repairs
• Planned Preventative Maintenance programmes
• Commercial and industrial refrigeration specialists
• Installation and servicing
• Expert fault diagnosis
• Support across a wide range of manufacturers and equipment
• Professional, reliable service
• Solutions designed to minimise business disruption
Office Address
Ref-Sol Limited. Units F&G Sorenson House, Saxon Business Park, Stoke Prior, Bromsgrove B60 4GACustomer Service
enquiries@ref-sol.co.ukJoin the Team
recruitment@ref-sol.co.ukCall Us: 01384 686106
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