Refund policy

No Goods may be returned without prior written authorisation from Ref-Sol Ltd.

Approved returns may be subject to a reasonable restocking charge, which will be confirmed at the time of authorisation. This will not apply where:

  • Goods are faulty
  • Goods are incorrect due to our error

Returned Goods must:

  • Be unused and in original packaging
  • Be in a resalable condition

Ref-Sol Ltd is not responsible for any unauthorised returns and reserves the right to refuse or return such Goods at the Customer’s cos